Hotels in Playa del Carmen

Great service from SN Travel ( Laura) who helped plan a great holiday to Bodrum, Turkey, BTW this is my 3rd time booking with them.

My recent travel was sadly horrendous. The issues start with information for my flight to my hotel stay. I had to email and call SN for my final holiday details as my date for travelling were nearing. This filled me with anxiety. My hotel itinerary was different to my friends, I had room only booked with no breakfast meal, the lift to our hotel floor was not working properly, there was no one to help us with our luggage to our room on the 18th floor, we had no hot water to shower after travelling for hours, I could not close the blinds to my window, so was completely disposed to all to see me in my room, the room itself was not very clean. My friends in another room also experienced the same issues as well, and we spoke with other guests who were equally disappointed. We complained almost every day, and eventually spoke to the hotel director Bill Russell (that's the name he gave us) Bill informed us that a waiver of 1 nights stay would be returned to us as soon as SN travel were contacted and informed. Sad to say this was my first time using SN and will be the last. DO NOT GO TO THE MANHATTAN AT TIMES SQUARE HOTEL!!! This place needs to be completely refurbished. We await to find out if we will have further contact with SN Travel & The Manhattan.

Excellent service and speedy response.

My experience at SN Travel has always been a fantastic one. The travel agent Miss Dwarka has always been my source of help. Nadeene has always been able to find me the best of deals. Whether it's for myself ,my family, friends or extended family members. She has always been on board by being very responsive. Nadeene has booked some amazing flight for us and we are so happy. I will continue to book with SN Travel and forward further contacts to do the same. Keep up the great business. Thank you Candise

You are amazing thanks for all your help in booking my flight the seating was perfect both directions 👌🏽

Customer service is outstanding, always happy to help and replies to any queries in a timely fashion. Helped me find the best available flight for my family to go to the Caribbean.

Just like to say a big thank you to Yvonne For sorting out my holiday as paranormal hundred percent happy, With hotel and also my travel arrangements, everything went a smoothly as expected no regrets whatsoever, once again, I just like to say thank you to SN TRAVEL.

SNTtavel are truly amazing helping me pick a last minute spot to treat my daughter and myself to an indulgent 3 night getaway at the Royalton resort located at 5 islands. Shaped the remainder of our stay in Antigua and Barbuda. Family friendly well updated resort with great staff. Felt safe and secure throughout our stay.